Frequently Asked Questions
Quick answers to common questions about our booking assistance services.
Who operates this website?
This website is operated by skyFlight, an independent affiliate and lead-generation website. We are not an airline, a travel agency, or Delta Air Lines, Inc., and we are not affiliated with, endorsed by, or sponsored by Delta Air Lines.
Am I speaking with Delta Air Lines when I call?
No. Calls placed through this website may be routed or transferred to a participating third-party service provider or call center. You are not calling Delta Air Lines, and the provider is not Delta Air Lines.
What can I get help with?
We help connect travelers with participating providers for Delta-related flight booking, flight changes, and cancellation requests. The provider reviews your request and explains what it can do.
Can you guarantee a booking, change, cancellation, or refund?
No. We cannot guarantee any booking, change, cancellation, refund, fare, or outcome. Service availability, eligibility, and terms are determined by the participating provider and the airline.
How do I get help?
Call the number listed on this website. Your call may be routed to a participating third-party service provider or call center that can review your Delta-related request.
Do you handle international requests?
Participating providers may review both domestic and international Delta-related requests. Availability and eligibility depend on the provider and the airline.
Can I cancel my flight and get a refund?
A participating provider can explain the airline's cancellation policies and help you understand any eligibility for refunds or credits. Eligibility and outcomes are determined by the airline and the provider, not by this website.
Is there a fee for the assistance?
Any service fees are set by the participating provider and are separate from any airline fares, taxes, or charges. Ask the provider for details before you proceed. This website may receive compensation when you call or are connected with a provider.
Can you help with same-day or last-minute travel?
A participating provider may review short-notice Delta-related requests. Availability is not guaranteed and depends on the provider and the airline.
What are your hours of operation?
Availability is set by the participating provider and may vary. We cannot guarantee that a provider will be available at all hours.
Have More Questions?
Call the number below to reach a participating provider who can answer questions about your Delta-related request.
Call for Flight Assistance